This item was payed on the day of purchase. and as stated in the description it should have been packaged and sent out by special delivery, parcel force or first clas just after it was payed. that means next day. it was received a month after my payment! when i didn't need it any more because i bought another one to bypass the problem as this one wasn't delivered on time. in the mean time a sent several messages asking for refund because i didn't plan to buy this pc for next year delivery but for next day delivery. it was described to be running as brand new and looking as brand new. although it has several scratches and dents on the surface. all this makes it much less valuable item than the one advertised and i am asking for partial refund in value of 25 pounds to fulfill the gap between advertised value of brand new looking computer with next day delivery and this one poor looking with next month delivery.

There was a delay in the delivery of this item, for sure. This was not an error on my part. I normally send Ebay consignments through another department at my workplace to be packed/wrapped sufficiently then dispatched. As soon as these items are delivered to this department, I consider them as dispatched. Unfortunately, the department could not find a box of suitable dimension for this consignment. I was forced to wrap and pack the item myself which delayed the delivery by a couple of weeks. It was sent via the Post Office in Gloucester. The delivery of this item took 3 weeks, not a month as the buyer has stated. Also, I did not state that I could provide next day delivery; I stated the methods of delivery that I could provide, but did not specify next day delivery at all. The machine was reformatted before sale with Windows XP Professional with Service Pack 2 and absolutely no enhancements, just standard drivers provided through the Lenovo website. The performance of the machine after sale therefore is down to the person using it. I was not aware of any scratches, and especially not dents on the machine. I would need to see photographic proof of these scratches and dents before settling for the partial refund of ?25 To summarise: there was a delay in the postage and packaging of this item, but the item description was 100% accurate to the best of my knowledge. I sold an almost identical machine to another Ebay user (http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&rd=1&item=110092160992&ssPageName=STRK:MESO:IT&ih=001) and the buyer of this item was satisfied with the quality. They were identical apart from the system specifications (one has a faster processor but less memory, and vice versa). Will need to see photographic proof of the damage. I can only assume that this was damaged in transit because I don't purposely damage computers before sending them, otherwise this sort of thing could happen. Kind regards, Aaron