Forgot to post this yesterday when I saw it.

Our net was cut off by Tiscalli (we are with 186k, but Tiscalli own the distribution or something).

http://www.thinkbroadband.com/news/3843 ... spute.html

Tiscali are an awful provider. I am glad I switched from them.

never had any problems with our AOL broadband tbh (yes, i know you people don't like them, but never had any probs regardless!)

AOL are OK and I get the impression that their ratings are improving.

However, their technical support is NOT good. I have a relative that tried to get support through AOL and they did not have a very good time at all.

friend of the family said the magic words, "i'm thinking of switching" and he was treated a lot more seriously by C.S by AOL then.

Say you're going to deny them custom and they will bow down before you xP

Anyway, I have PlusNet, which is a subsidiary of BT now (I think), decent price, good speed and decent download speed.

So did you actually lose your internet and for how long, Met?

we all know metty banned himself accidentally really

Basically what was happening was:

186k were having their main service supplied by Tiscalli.
186k were seriously not happy with the service by Tiscalli, and had begun slowly moving their services to be hosted by BT instead.
Tiscalli got wind of this and pulled the plug on everything, meaning quite a few 186k people were without internet, whilst Tiscalli informed them that they needed to change ISPs to another Tiscalli-hosted one because their current one was not available. Blatant lies.

But did you lose your internet?

Temporarily, a quick call to 186k by my Dad has us sorted a temp login for internet whilst they set up a new account (presumably supplied by BT, not Tiscalli ).

Excellent service from 186k in my opinion.

I'm glad to hear that! I'd like to see Tiscali rot.

tiscali was one of the most annoying adverts on tv, it was always on -.- so yay ^^

I'm with Tiscali

I feel sorry for you dude, I really do. Apparently the service sucks, and customer support lie to you. A lot. And are useless.

Gotta love my ISP

Worst in the country supposedly. No drops(1x a day max) epic support, fast hookup....

The power of not being corrupted by a strong currency

Oh tech support isn't a bunch of knobheads in india as well

Actually, that's the power of not having idiots incharge who siad "sod the fibre, lets keep the copper".

i WAS with tiscali, it took 4 months for dad to cancle the contract with them....... various problems with finding our details or somethign to canlce or a document. Then they tried making us pay for the next 12 month contract.......