Hi, anyone know a site that lists broadband providers for the swansea area?

I'm cancelling my virgin subscription and need a new provider. Virgin are absolutely diabolical, terrible service, terrible helpdesk, etc. I've had enough!!!

thankyou in advance :>

Check this: http://www.samknows.com/broadband/exchange/SWSKJ

cheers, unable to process the information very well so will spend a whole day looking around places I guess.

So basically, AOL, BT, sky. xD

hmm, broadband is a pain. Shame virgin have been so terrible. Genuinely would reccommend to noone ever.

Unless you're running off the main Swansea exchange (I just typed in the Swansea University postcode and it came back with the Sketty exchange). In which case check out this one: http://www.samknows.com/broadband/excha ... ecode=SWSX

I'm using Virgin cable at home and it's been fast and reliable, but ADSL is known to be awful.

Their customer service - who by the way don't understand basic, conversational English, believe the problem with our service is the fact that our modem needs restarting.

Okay, I'm sure the 0.3meg broadband with 0.3 upload is absolutely down to the needing of the restart of a modem. Lets ignore the fact that it's been like this since return of uni, for a month prior to uni finishing before xmas. And that the modem has been restarted many many many many many many times.

Oh, it's not the modem being restarted. Am i sure I know what the modem is? I'm now going to put you on hold for 30 mins, with the most annoying music possible, then suggest the same thing.

Service status is apparently "green". So this is normal service. Therefore go <LOOK MA, I AM SWEARING> yourselves virgin, twats.

(http://www.samknows.com/broadband/exchange/SWSX. my exchange btw)

Didn't you go for self install, could that be your problem though. ^^
Or maybe a bad box

DHRs nets fine most of the time

could be a problem with the box...

self installed as box and stuff was already in the house.

everyone at swansea uni ive spoken to is having identical problems.

Is David in the same area as me? Weird everyone I speak to has major problems except me.

Do you have old style usernames to compare for area code? aannnbnnnn?

dont understand what you're asking lol?

Back in the old VM days you used to get a forced username for online services like aannnbaaaa where a=letter n=letter, I dont know if they still have it (you would know it if you did) but nevermind I guess you dont

What modem do you have?

whichever one comes as standard I guess, not certain of the exact model right now.

I think Virgin exclusively use Netgear (Edit: for their routers).

Contrary to popular belief, this may not be the cause of your problem, as I am using a Netgear and getting a reliable 10Mbps service at all times.

my virgin works fine only problems with it is that no many users on the exchange at peak so touche slow but on holdays can get over 100 mbs 22 ms ping to anywhere iv got a dlink router form virgin

well I'm happy virgin are providing a decent service for you.

Wouldn't say 0.3 meg is good but hey ho, must be me doing something wrong OBVIOUSLY.

May i suggest pointing the rage at them until someone comes to check stuff out?

my speeds arnt muc in the evnings but its cause so many people use virgin in such a small area the bandwith is just to thinly spread soon as your there when prity much all the other students arnt around mine works 5 times what its sposed to

samknows is crap, its tells me i can get virgin then virgin says i can't have it.....

"Available in some areas"

Cable services (which includes Virgin) run differently to LLU services, SamKnows is a simple exchange search, it doesn't know your house specifically.

That, and Virgin also do non-cable services which it might be picking up